privacy policy

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At IWish, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our online food delivery app. By using our app, you agree to the practices described in this policy.

Customer App

1. Information We Collect:

We may collect the following information:

Personal Information: This includes your name, address, email address, and phone number, which are necessary for order processing and account management.
Location Information: With your consent, we may collect and process your location data to provide location-based services and improve our service.
Order History: We keep records of your past orders and preferences to enhance your experience and improve our services.

2. How We Use Your Information:

We use your information for the following purposes:

Order Fulfillment: To process your food orders and deliver them to your specified location.
Account Management: To manage your account, including order history and preferences.
Customer Support: To address your inquiries, requests, and provide assistance.
Service Improvement: To analyze user behavior and feedback, and enhance our app's functionality and features.

3. Information Sharing:

We may share your information with:

Restaurants: To fulfill your orders and provide accurate delivery times.
Delivery Partners: To facilitate the delivery of your orders.
Service Providers: For app development, data analysis, and marketing support.

4. Data Security:

We employ security measures to protect your personal information, including encryption and access controls.

5. Updates to this Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated to you.

Vendor App

1. Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you create an account or place an order.
Order Details: We collect information related to your orders, including order preferences, payment information, and order history.
Device Information: We may collect information about the device you use to access our app, such as your device type, operating system, and IP address.
Location Information: With your consent, we may collect and process your location data to provide location-based services and improve our service.

2. How We Use Your Information:
To facilitate and fulfill your orders, including processing payments and delivering food to your specified location. To personalize your app experience and provide relevant recommendations, promotions, and offers. To communicate with you regarding your orders, updates, promotions, and important app-related information. To improve our app, services, and customer support based on your feedback and usage patterns. To ensure app security, prevent fraud, and comply with legal obligations.
3. Data Protection and Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard encryption techniques to secure your payment information during transmission. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws.

4. Your Choices and Rights:

You have the right to access, update, and correct your personal information by accessing your account settings. You can opt out of receiving promotional communications by adjusting your notification preferences or contacting our support team. You may request the deletion of your account and personal information, subject to legal obligations.

5. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our app or by other appropriate means. Please review this Privacy Policy regularly to stay informed about how we handle your personal information.

Driver App

1. Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you create an account or place an order.
Order Details: We collect information related to your orders, including order preferences, payment information, and order history.
Device Information: We may collect information about the device you use to access our app, such as your device type, operating system, and IP address.
Location Information: We collect precise location data to facilitate delivery and pickup services. This includes GPS coordinates and background location data when the App is in use.

3. Data Protection and Security:

4. Your Choices and Rights:
You have the right to access, update, and correct your personal information by accessing your account settings. You can opt out of receiving promotional communications by adjusting your notification preferences or contacting our support team. You may request the deletion of your account and personal information, subject to legal obligations.
5. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our app or by other appropriate means. Please review this Privacy Policy regularly to stay informed about how we handle your personal information.

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at iwisheats@gmail.com/+1 (281) 940-9409 or via https://www.iwisheats.com/
By using our online food delivery app, you agree to the terms outlined in this Privacy Policy. Please review it periodically to stay informed about our data practices.